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Quality Assurance & Service Improvement Planning

I have an extensive range of audit tools that can help you improve your oversight and governance. These include:

· Service Quality Audits for service and senior management

· Resident and Relatives Feedback

· Care Delivery and Care Planning

· Medication Management

· Infection Control

· Information Governance

· Supervision and Appraisals

· Recruitment and Personnel Records

Each tool is designed to maximise your capacity to identify areas for learning and improvement.

My Service Improvement and Audit Action Plan Tool allows you to record all improvement actions in one place. The tool links directly to CQC’s new Quality Statements and comes with dashboards to provide simple means to oversee progress and project planning dashboards to aid work planning.

You can purchase any audits and Service Improvement Tools separately, or we can discuss a package for the full set. Support can also include training your staff on using and getting the most from the tools.

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